Processing Time: 7-9 business days
Metal: Sterling Silver
Sterling Silver Pendant Dimension: 3cm W x 1.2cm H and is 1.2mm thick
Chain Thickness: Cable Chains - 1.5mm. Bead Chain - 1.8mm
Sterling Silver Engraving Limitation: 9 Characters
Available Characters: Letters A-Z, Numbers 0-9, Symbols (a Heart and a Flower)
Things to Note
- One letter is one character
- One number is one character
- One symbol is one character
- One space is one character
- Type letters in capital letters e.g. MY LOVE
- Type symbols in common letters with the word symbol e.g. heart symbol
- Please adhere to the character limit
Engraving Example: I heart symbol YOU
The engraving above has a total of 7 characters.
PAYMENTWe accept the following payment methods:
- All major Credit Cards
- Apple Pay
- Bank Deposit/Online Transfer (Jamaica Only)
Bank Deposit/Online Transfer: Payments can be made to our National Commercial Bank or Bank of Nova Scotia account by selecting our "Local (Jamaica) Bank Deposit / Online Transfer" option. This payment option can be selected during Checkout. Once your order is placed, the order confirmation page will include our banking information. An invoice will also be sent to your email containing our bank account information and instructions. All bank deposits / online transfers must be made within 24 hours of ordering.
TARA (JAMAICA) - FREE!
This service is offered by Tara Courier Services Ltd. Your package will be delivered directly to your doorstep. Delivery time is 1-2 Business Days AFTER your order has been processed.
AIRMAIL (USA ONLY) - FREE!
This non-insured service is offered by Jamaica Post. Shipping time is 3-5 Weeks.
DHL EXPRESS (WORLDWIDE) - $35US
Shipping time is between 1-3 and 3-5 Business Days (depending on the destination country). The shipping cost includes freight cost and Jamaica Customs Agency Export Declaration fee.
POINTS TO NOTE
Processing Time: The length of time between when an item is ordered and paid for and when it is ready for shipment. Please allow us 7-9 business days to make your pieces.
Shipping Time: The period taken by the shipping company to deliver your package AFTER your order has been processed. Siwatu Jewelry is not liable for delays caused by the shipping company, destination country customs or customs fees (if applicable).
Business Days: Mondays to Fridays. Our business day ends at 6 pm Eastern Time. Please note that the following days are Jamaican public holidays and as such, do not count as business days.
Jan 1, Feb 26, April 10, May 25, Aug 1, Aug 6, Oct 19, Dec 25, Dec 26
All items are packaged in a natural burlap pouch that is perfect for gift giving. You will be provided with polishing cloths/pads with your order as well as tips on jewelry care.
Disclaimer: Please note that NONE of our jewelry is plated, coated or gold-filled.
- Our gold pieces are made from solid gold.
- Our sterling silver pieces are made from .925 silver.
HERE is all you need to know about caring for your jewelry.